Refund & Returns Policy
Effective Date: 22-09-2025
At Shree Ram Enterprise, we want you to be completely satisfied with your purchase. This Refund & Returns Policy outlines the terms under which returns, exchanges, and refunds are accepted.
1. Eligibility for Returns
We accept returns under the following conditions:
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The item must be unused, undamaged, and in its original packaging.
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Return requests must be initiated within 7 days of receiving the product.
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Proof of purchase (invoice/order ID) is required.
Non-returnable items include:
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Customized or personalized products.
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Items purchased during clearance or sale.
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Products damaged due to misuse or mishandling by the customer.
2. Return Process
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Contact our support team at info@shridevbhoomiarts.com within 7 days of delivery.
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Share order details and the reason for return.
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Our team will confirm eligibility and guide you with the return process.
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The customer is responsible for return shipping costs unless the product is defective or wrong.
3. Refunds
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Once we receive and inspect the returned product, we will notify you of approval or rejection.
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If approved, refunds will be processed to your original payment method within 7–10 business days.
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Shipping charges are non-refundable (except in cases of wrong/defective delivery).
4. Exchange Policy
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Exchanges are available for damaged, defective, or incorrect products.
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Replacement will be shipped once the returned product is received and verified.
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If the requested product is out of stock, we will issue a refund or store credit.
5. Damaged or Wrong Products
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If you receive a damaged or incorrect item, please report it to us within 48 hours of delivery with photo/video proof.
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We will arrange a replacement or full refund at no extra cost.
6. Contact Us
For questions or concerns about refunds and returns, please contact us: info@shridevbhoomiarts.com
Shree Ram Enterprise